15 hours ago, In a statement released through their facebook page, Ticket Genie have put up information regarding their refund policy for the Cancelled Metallica show that caused much havoc among the fans. Following the lack of trustworthy information we have received from TicketGenie for the entire Tour, we would like to advise you to proceed with their information with caution, and keep a photocopy/ some sort of proof of sending them the ticket.
Here’s the information:
“The management has made the following arrangements for refund of tickets to all the customers who are holding a valid ticket for the F1 Rocks Concert originally scheduled on 28th October 2011, Gurgaon.
As per the normal refund policy for tickets, all customers need to kindly follow the procedure below to claim refund.
1) For tickets booked online Customers need to return the purchased ticket with mention of the order ID number by courier to the office immediate refund will be made thereafter along with the courier charges incurred by the customer.
2) For tickets booked through retail outlets Customers need to surrender the physical tickets along with a print out of the booking ID number to the respective retail outlets and collect cash refund.
3) For corporate clients, tickets need to be sent back to our office and refund will be made by cheque or through RTGS transfer as applicable to their respective accounts.
Please send your tickets to the following address
Ticket Genie
215, Bellary Road
Palace Orchards
Bangalore – 80 ”
Chirag Saraswati
Chirag S is a solo musician from the himalayas. He records and produces his own music and dabbles with photography, writing and engineering.
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what is the procedure of sending the ticket.?by courier or post
Courier is recommended.
I have two tickets of Rs 2750/- each.How do I get refund.Tickets nos 19037 and 19039
with the ticket what else should i enclosed for sendind the ticket? which courier will be best for sending ticket? and what is the last date of recieving the ticket?
has anyone who booked online got the refund? are they paying back to the card or bank account or is there some cheque or dd that they send?
i bought the ticket from the venue i don’t have booking ID or any thing …i just have the ticket ..how can i get the refund ???
Hi guys, I had booked my ticket using credit card from Ticketgenie – just got my full refund. So did another friend of mine. Amount was refunded automatically – we did not do anything (Sending back ticket etc.)
Well done ticketgenie!!!